Frequently Asked Questions
Where are you located?
Where are you located?
Where are you located?
We are located in St. Albert, Alberta, Canada. We feel so fortunate to live & work in one of the best provinces in this beautiful country we call home! We service St. Albert, Sturgeon County, the greater Edmonton area, Spruce Grove, Morinville, & Sherwood Park.
What are your hours?
Where are you located?
Where are you located?
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We are currently offering our plumbing, heating & drain cleaning services as follows:
Monday-Friday: 8:30am-8:00pm
Saturday: 8:30am- 5:00pm
Sunday: Emergency Services (No extra charge)
Please stay tuned for expansion of our servicing hours
What do you charge?
Where are you located?
Do you offer discounts?
When we began this business, our aim was to be affordable to as many people as possible. Plumbing & drain cleaning shouldn't put a strain on your monthly budget- & in today's economical climate, we understand how one repair can cause a person to dread the cost. We're here to help! That's why we put as much up front pricing as we can. Please see our Services & Pricing Page for more information!
Do you offer discounts?
How do I know what size Hot Water Tank I need?
Do you offer discounts?
Yes! We are proud to offer a 15% discount (off our labour) to Seniors living on their own or as a couple. We understand what living on a fixed income is like, & we strive to ensure top notch service with affordable pricing. We are also proud to offer a Military Discount of 10% (off our labour) to currently serving Canadian military members & veterans. Please contact us for more information!
How do I know what size Hot Water Tank I need?
How do I know what size Hot Water Tank I need?
How do I know what size Hot Water Tank I need?
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Purchasing a new HWT can be daunting, but we're here to help! The easiest way to determine what size you require, is how many people are living in your home? How many bathrooms do you have? If you have 3-4 people in your home, we recommend a 50 gal HWT. See our Services & Pricing Page for our HWT Package Pricing!
Do you have insurance coverage?
How do I know what size Hot Water Tank I need?
How do I know what size Hot Water Tank I need?
Absolutely! We are fully insured & we are covered through WCB as well! Our Journeyman Plumber/Gasfitter is certified, trained & exceptionally skilled at what he does.
Do I need a camera inspection?
Where can I find your promotions?
Do I need a camera inspection?
There are definite benefits to having your home or commercial site plumbing inspected via a camera. If you're experiencing frequent slow drains or back ups, it could be due to a larger issue. With a camera inspection along with drain cleaning (if necessary), not only can we show you on our large, colour LED monitor, but we can record the issue & if needed, send you a copy of the video to send to your insurance company, at no extra charge! Creating peace of mind with Chambers Plumbing & Heating!
CAMERA SERVICES ARE TEMPORARILY UNAVAILABLE. PLEASE CONTACT THE CITY OF EDMONTON OR THE CITY OF ST. ALBERT TO HAVE YOUR LINES INSPECTED
Do you accept Debit?
Where can I find your promotions?
Do I need a camera inspection?
We do! We accept Debit, Cash, Visa, Mastercard, & American Express, for your convenience.
Where can I find your promotions?
Where can I find your promotions?
Where can I find your promotions?
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You can find all of our promotions on our Facebook, Instagram, LinkedIn or Twitter. You can also find more information on what is included & pricing for our promotions on our Services & Pricing page.
Why don't you charge any fees?
Why don't you charge any fees?
Where can I find your promotions?
This is a great question, & one that we receive a lot of comments & questions on. We don’t charge service fees, call out fees, or credit card fees. We also do not charge extra on weekends, evenings or holidays. We have heard "But you won't make any money!" or "How do you make a living when you don't charge any fees or extras?"
The answer is simple: We aren't going to "strike it rich" running our business the way that we do- & we are completely at ease in that knowledge! Providing our customers with exceptional, professional, courteous, respectful & fast service should not come with a high price tag. When we began our business, we wanted to do things a little differently than everyone else. Making plumbing, heating & drain cleaning services as affordable as possible aligns with our ethic & moral codes. We may never become wealthy doing what we do, but we are & will continue to be happy in knowing that we're helping folks out during some stressful times. Donating to multiple local charities as well, is something we're extremely proud to take part in. Doing what we feel is right- it's what keeps us going!
The Halloween Scavenger Haunt!
We are proud to bring you our Second Annual Halloween Scavenger Haunt! Starting Oct.1st - 27th, join us & many fang-tastic locally owned businesses, for this FREE St. Albert City Wide event! Click the More Information button below for all the Spooktacular details!